Cookies Policy

What are cookies?

Like most websites, we use cookies to collect information. Cookies are small data files that are placed on your computer or other devices (such as smartphones or tablets) as you browse our websites. They are used to ‘remember’ when your computer or device accesses our site. They allow us to remember whether you are logged in to the site and what items you had in your shopping basket. Cookies are essential for the effective operation of our site and to help you shop with us online. They are also used to shape the products and services offered and advertised to you, both on our website and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access our site via the same computer or device. This includes information about pages viewed, products purchased and your journey around a site. All data passed by cookies is anonymous and will never contain individual detail such as your name, address, telephone number or payment information, but may contain a customer reference number that is unique to you. For more detailed information about how cookies work, please visit


How are cookies managed?


The cookies stored on your computer or other devices when you access our site are designed by:

  • Loft Leaf Ltd. or on our behalf, and are necessary to enable you to make purchases on our websites;

  • third parties who assist with us in marketing programmes; and

  • third parties who publish web advertisements for us.


What are cookies used for?


Cookies are used with our marketing partners to present you with suitable offers and advertising as you browse other sites on the internet, based on your browsing activity while on our site.


Cookies also allow us to work alongside our web analytics partners, such as Google Analytics, to see how you like to use our website, which pages or special functions you prefer and help us to make them better. We may compare the data we capture through cookies with personal data that we already hold about you to better understand your preferences. This helps us to continuously improve the relevance of our promotions, your overall shopping experience, and the products or services we offer.


The main purposes for which cookies are used are:

  • For functional purposes essential to the effective operation of our site, particularly in relation to transactions, site navigation, and preferences.

  • For marketing and advertising, particularly web banner advertisements and targeted updates through various digital channels and social media.

  • To enable us to collect information about your browsing and shopping behaviour, which helps us to improve your shopping experience and to view performance.

  • To enable us to meet our contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.


Marketing cookies


Loft Leaf Ltd. work with partners who serve advertisements or present online offers on our behalf. Most of these marketing partners use both session and persistent cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help gauge the effectiveness of the advertising campaign. All data collected by third-party cookies is anonymous and will never contain your name, address, telephone number, email address, or payment details.


What types of cookies do we use?


There are two types of cookies that may be used during your visit to our site:

  1. Session Cookies - Session cookies are deleted after each visit to our site. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Session cookies allow you to add an item to the basket and then move through the checkout. Disallowing these cookies via your web browser will mean you are unable to place an order on this site.

  2. Persistent Cookies - Persistent cookies remember you for a set period of time, allowing things such as the wish list and/or previously viewed products to be displayed the next time you visit our site and whether you were logged into your account.


Turning off and deleting cookies


Most web browsers provide the option to turn off or disallow cookies. How you do this depends on the web browser you are using. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu.

In line with most other transactional websites, if you only disable third party cookies, you will not be prevented from making purchases on our site, but refusing the cookies we have used via your web browser will mean that you are unable to make a purchase on our site. You may also find that the functionality of many other websites and services will be affected. Cookies can be deleted using your web browser. However, unless they are disallowed, they will be re-instated the next time you visit a website.

If you want to disable cookies you will need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular desktop browsers are set out below, however, please bear in mind these may vary depending on your operating system and browser version:

For Microsoft Internet Explorer:

  1. Choose the menu “Tools” then “Internet Options”

  2. Click on the “Privacy” tab

  3. Select “Advanced”

  4. Choose the appropriate settings

For Google Chrome:

  1. Choose “Settings” and click on “Advanced”

  2. Under "Privacy and Security" click “Content Settings”

  3. Click “Cookies”


For Safari:

  1. Choose Preferences > Privacy

  2. Click on “Block all cookies”


For Mozilla firefox:

  1. Click on the menu icon then select “Options”

  2. Click on the icon “Privacy & Security”

  3. Find the menu “cookie” and select the relevant options


For Opera 6.0 and further:

  1. Choose the menu icon and select “Settings”

  2. Click on “Privacy & Security”

  3. Choose the appropriate settings